Position: Accounts Receivable Specialist

Firm: Rupp Pfalzgraf LLC

Location: Buffalo, NY

Position Type: Full-time, In Person or Remote

Reports To: Controller

Position Summary: Rupp Pfalzgraf LLC is seeking a proactive and detail-oriented Accounts Receivable Specialist to join our growing finance team. This position plays a critical role in managing the firm’s receivables process, with a strong emphasis on client communications and debt recovery. The ideal candidate will have a business degree, solid experience in accounts receivable and collections, and an understanding of professional service environments, ideally within a law firm or similarly structured organization.

Key Responsibilities:

• Monitor and manage accounts receivable ledger to ensure timely and accurate collection of outstanding balances.
• Proactively contact clients via email, phone, and written correspondence regarding past due invoices, following up regularly to ensure prompt resolution.
• Resolve payment discrepancies and disputes by working collaboratively with billing attorneys and billing coordinators to clarify terms and services rendered.
• Track aging of receivables and prepare regular reports for management on collection efforts, risks, and progress toward recovery goals.
• Coordinate payment plans or settlements where appropriate, ensuring compliance with firm policies and client agreements.
• Maintain accurate and current client contact and payment records in the accounting system.
• Support the billing department with invoice reissuance, generating client statements, adjustments, and documentation requests related to collections.
• Accept and record daily client payments.
• Cross train on billing practices such as bill generation, write offs, credit applications, etc.
• Stay informed on industry best practices, legal compliance, and ethical standards in collections and client relations.
• Participate in refining AR policies and procedures, leveraging new software capabilities (e.g., Aderant).

Education & Experience:

• Ideal candidate should have experience in a professional business setting.
• Associate’s degree in accounting, Finance, Business Administration, or related field, preferred but not required
• 2+ years of experience in accounts receivable, collections, or client account management
• Previous experience in a law firm or other professional services setting preferred.

Skills & Competencies:

• Exceptional communication and negotiation skills with a professional, client-facing demeanor.
• Strong analytical and organizational abilities, with attention to detail and accuracy.
• Proficiency in accounting software is a plus, but training will be provided (e.g., Aderant).
• Proficiency in Excel, and general Microsoft Office applications.
• Ability to handle sensitive information with discretion and integrity.
• Self-starter with strong follow-up discipline and the ability to work both independently and within a team.

Wage Range:

$20.00 – $23.00 per hour based on skillset and experience.

What We Offer:

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health, dental, and retirement plan.
• Supportive and collaborative work environment with opportunities for career growth.
• The opportunity to make a direct impact on the Firm’s financial health and client satisfaction.

To apply, please submit your resume to careers@rupppfalzgraf.com. We look forward to reviewing your application and exploring the possibility of having you join our team at Rupp Pfalzgraf.

All qualified applicants will be afforded equal employment opportunities without discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, familial status, marital status, or domestic violence victim status.